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Service Center - RESPONSIBILITY/FUNCTION
- Immediate telephone service staffed by senior-level service representatives
- Questions regarding claims, billing, enrollment, benefit and general questions
- Questions regarding pre-existing conditions
- Questions regarding adding or deleting members
- Requests for materials
- CONTACT INFORMATION
- Phone: 952-992-2200
- 1-800-936-6880
- Fax: 952-992-3199
- Email: medicaservicecenter@medica.com
- Medica
- Route CP555
- PO Box 9310
- Minneapolis, MN 55440-9310
- Service Center Overview and Facts
Enrollment - RESPONSIBILITY/FUNCTION
- Submission of enrollment forms, change/term forms, continuation forms, student status information, etc.
- CONTACT INFORMATION
- Phone: 1-877-644-4309
- Fax: 248-733-6064
- Medica Eligibility
- P.O. Box 30986
Salt Lake City, UT 84130
- Passport from Medica version 2 only
- Fax: 248–733–6071
- Passport from Medica v2 Eligibility
- P.O. Box 30761
Salt Lake City, UT 84130-0761 - Passport from Medica version 3 only
Fax: 248-733-6075 Passport from Medica v3 Eligibility PO Box 30772 Salt Lake City, UT 84130-0772
Claims | RESPONSIBILITY/FUNCTION | CONTACT INFORMATION | | Medical and MH/SA claims | Medica Claims P.O. Box 30990 Salt Lake City, UT 84130 | | Pharmacy claims (if not submitted through pharmacy) | Medica RX Claims 10680 Treena Street 5th Fl San Diego, CA 92131 | | Dental claims | Medica Dental Claims PO Box 1519 Minneapolis, MN 55440-1519 |
Billing - RESPONSIBILITY/FUNCTION
- Questions on premium billing and payments for employer groups and individual plan members
- CONTACT INFORMATION
- 1-800-892-8354
- Medica Billing
MN015-2838 4316 Rice Lake Rd Duluth, MN 55811
eServices - RESPONSIBILITY/FUNCTION
- Customer support for current eServices users
- CONTACT INFORMATION
- Phone: 1-800-651-5465
- eServices overview
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