Contact Medica: Commercial
Service Center
- RESPONSIBILITY/FUNCTION
- Provides immediate telephone support from senior-level service representatives who can assist with questions regarding:
- - Claims, billing, enrollment and benefits
- - Pre-existing conditions
- - Adding or deleting members
- - Requests for materials
- CONTACT INFORMATION
- Phone:
- General questions: 952-992-2200 or 1-800-936-6880
- My Plan by Medica questions: 1-855-2MY-PLAN
- Fax: 952-992-3199
- Email: Service Center
- Medica
- Route CP555
- PO Box 9310
- Minneapolis, MN 55440-9310
- Service Center Overview and Facts
Enrollment
- RESPONSIBILITY/FUNCTION
- Submission of enrollment forms, change forms, continuation forms, student status information, etc.
- CONTACT INFORMATION
- Phone: 1-877-644-4309
- Fax: 248-733-6064
- Medica Eligibility
- P.O. Box 30986
Salt Lake City, UT 84130-0986
- Passport from Medica version 2 only
- Fax: 248–733–6071
- Passport from Medica v2 Eligibility
- P.O. Box 30761
Salt Lake City, UT 84130-0761
- Passport from Medica version 3 only
Fax: 248-733-6075
Passport from Medica v3 Eligibility
PO Box 30772
Salt Lake City, UT 84130-0772
Claims
|
RESPONSIBILITY/FUNCTION |
CONTACT INFORMATION |
|
Medical and MH/SA claims |
Medica Claims
P.O. Box 30990
Salt Lake City, UT 84130 |
|
Pharmacy claims
(if not submitted through pharmacy) |
Medica RX Claims
10680 Treena Street 5th Fl
San Diego, CA 92131 |
|
Dental claims |
Medica Dental Claims
PO Box 1519
Minneapolis, MN 55440-1519 |
Billing
- RESPONSIBILITY/FUNCTION
- Questions on premium billing and payments for employer groups and individual plan members
- CONTACT INFORMATION
- 1-800-892-8354
- Medica Billing
MN015-2838
4316 Rice Lake Rd
Duluth, MN 55811
eServices
- RESPONSIBILITY/FUNCTION
- Customer support for current eServices users
- CONTACT INFORMATION
- Phone: 1-800-651-5465
- eServices overview
CHA Sales & Service |
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